Terms of service

These terms are between you and Global Digital Projects, a sole proprietorship registered in India (Udyam UDYAM-UP-58-0083342), 555, Street No. 19, Laddhawala, Muzaffarnagar, Uttar Pradesh 251002, India (“we”, “us”). They apply to every order you place with us. By placing an order you accept them.

We sell to businesses only. If you order, you confirm you're acting for a business and are authorised to bind it.

We write and send cold email outreach to local businesses that match your ideal client profile. A lead is one of those businesses that replied showing interest, for example by asking for a price, a breakdown or a call.

Each lead includes the contact's name, business email, phone number where available, where we found them, their country and their reply, so you can read their intent yourself.

Every lead is exclusive. It is delivered to you alone, and we never sell or pass the same lead to another client.

1. You tell us your ideal client profile: industry, company size, location and the service you sell.
2. We confirm in writing (email or WhatsApp) the price per lead, the currency, the number of leads, the markets and how often batches arrive. That confirmation plus these terms is “the order”.
3. Either of us can propose changes; they apply once both agree in writing.

Leads arrive by email in dated batches, as a spreadsheet. We aim to send your first replies within 48 hours of agreeing your profile, then on the rhythm set in your order. Timings are estimates, because they depend on when businesses reply. The details are in our delivery policy.

• You pay per lead, at the price and in the currency in your order. There is no retainer or subscription.
• When payment is due (in advance, per batch or on delivery) is set in your order.
• We accept international transfers through Wise and PayPal, and any other method we confirm in writing. Your own bank or processor fees are yours to pay.
• Prices exclude taxes unless your order says otherwise. Indian clients are charged GST where it applies.
• If a payment is late, we may pause deliveries until it arrives.

We replace a lead free of charge when it doesn't match your order, for example:

• it duplicates a lead we delivered to you before;
• the email address bounces;
• the business is outside the industry, country or size in your order;
• the reply doesn't actually show interest (an auto-reply, or a “no”).

Flag it within 14 days of the delivery by replying to the delivery email. We check it and add the replacement to a later batch. Refunds are covered in the refund and cancellation policy.

Once a lead is delivered, you are responsible for how you use it. You agree to:

• use leads only to offer your own services to those businesses;
• follow the laws that apply to your follow-up, such as CAN-SPAM and the TCPA in the US, CASL in Canada, PECR and the UK GDPR in the UK, and the Spam Act 2003 in Australia, including getting consent where a law requires it for calls or texts;
• stop contacting anyone who asks you to, and tell us so we can add them to our do-not-contact list;
• not resell, publish or share leads with anyone outside your business.

For data protection purposes you and we each act as an independent controller of lead data: we for collecting and delivering it, you for everything you do with it afterwards.

We write and send the outreach ourselves and choose how to run it. We follow the anti-spam laws of the countries we email, include a way to stop in every message, and honour every stop request for all clients.

We each keep the other's non-public information private, including your prices, your ideal client profile, our methods and the lead data itself, and use it only for the order. This continues after the order ends.

We provide the service with reasonable skill and care. Beyond that, and as far as the law allows, we don't give promises about business results.

Our total liability for any claim about an order is limited to what you paid us for that order. Neither of us is liable for lost profits, lost business or other indirect losses. Nothing in these terms limits liability that the law doesn't allow to be limited, such as for fraud.

There's no minimum term. Either of us can pause or stop future batches at any time by message. Leads already delivered stay payable. Paid leads that haven't been delivered are refunded or kept as credit, your choice. We may stop working with you straight away if you misuse leads or break these terms.

These terms are governed by the laws of India. If something goes wrong, tell us first and we'll try to settle it within 30 days. If we can't, the courts at Muzaffarnagar, Uttar Pradesh have exclusive jurisdiction.

• Your order and these terms are the whole agreement for that order.
• We may update these terms; changes apply to orders placed after the new version is published.
• If one part is found unenforceable, the rest still applies.
• Questions: sales@globaldigitalprojects.com or WhatsApp +91 6396 535 600.